The first pilot failed completely.
Hospitals found the system:
-
Too complex
-
Too time-consuming
-
Difficult to train staff on
Doctors didn’t want to change workflows. Front-desk staff felt the software slowed them down instead of helping.
Aarav realized a painful truth:
He had built what he thought hospitals needed—not what they were ready to use.
Six months of effort resulted in zero adoption.
• Building for institutions requires deep behavior understanding
• Simpler solutions get adopted faster
• Technology should adapt to people, not the other way around
• Early failure saved months of future mistake
• Building for institutions requires deep behavior understanding
• Simpler solutions get adopted faster
• Technology should adapt to people, not the other way around
• Early failure saved months of future mistake